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Changing the light
If the LED lighting fails in any way, it should only be replaced by authorized service agents. In the
event of light failure within your fridge please contact Customer Care to arrange a service visit.
Contact details are on the rear cover of this manual.
Availability of spare parts
Thermostats, temperature sensors, printed circuit boards and light sources are available for a
minimum period of seven years after placing the last unit of the model on the market.
Door handles, door hinges, trays and baskets for a minimum period of seven years and door
gaskets for a minimum period of 10 year, after placing the last unit of the model on the
market.
Troubleshooting
If you have any problems with your appliance, you should check the troubleshooting prior to
calling Customer Care.
If the appliance is not working, check:
•That there is power to the appliance.
•The house fuses are intact and the fuse in the plug has not blown.
•The fridge has not been turned off.
•The plug socket is functioning fine. To check this, plug another electrical appliance in to see if the
socket is faulty.
If the appliance is working, but not very well, check:
•The appliance is not overloaded.
•The thermostat is set to an appropriate temperature.
•The doors are closing properly.
•The cooling system at the rear of the appliance is clean and free of dust, and not touching the
rear wall.
•There is enough ventilation at the side and rear walls.
•This can be due to the decor door(s) not being properly fitted, causing the fridge door to not close
properly thus letting warm air in. If you are at all unsure, ask your fitter to check the decor doors.
If the appliance is noisy, check:
•The appliance is level and stable.
•The side and rear walls are clear, and there is nothing resting on the appliance.
•Note: The cooling gas in the refrigerator may make a slight bubbling or gurgling noise, even when
the compressor is not running.
If the appliance is beeping, check:
•That the door is closed. An alarm will sound after 60 seconds of a door being open.
If there’s water in the base of the refrigerator compartment, check:
•The drain hole at the back of the compartment is clear.
If ice has formed on the back wall of the fridge:
•It is normal for some ice droplets to form on the back wall of the fridge. This does not constitute a
fault with the appliance.
•Ensure that no items inside the fridge are in contact with the back wall.